Cancellation depends on the selected rate
Whether a booking can be changed or cancelled depends on the booked rate, applicable deadlines and the conditions of the travel provider identified in your confirmation.
Secure booking access
Manage or cancel your booking
Open the secure management area for an existing booking. First request a one-time login code and then verify it to access the information and options available for your booking.
1
Enter your booking details
Use the booking number and booking email exactly as shown in your confirmation.
2
Request a one-time code
The login code will be sent to the email address used for the booking.
3
Verify your access
Enter the one-time code to open the secure booking management area.
Please note before signing in: The booking number and email address must match the details used for the original booking exactly. The management area is intended only for authorised persons connected with the relevant booking.
Open the secure booking management area
Start by requesting your login code. Once you receive the email, enter the code in the verification section to continue.
early-booker.com
Manage or cancel your booking
Enter your booking number and email address. We will send you a one-time code so that only the main guest can access the booking management area for this portal.
Important information about cancellations and refunds
Successfully accessing the booking management area does not automatically cancel your booking. Where available for the specific reservation, the area displays booking information, applicable conditions and possible next steps.
A refund is not automatic
Any refund, its amount, processing method and timing depend on the provider, the selected rate, the payment method and the current processing status.
Before confirming any binding change or cancellation, check whether fees apply, what amount may be refundable and whether the request affects individual services or the entire booking. Further information is available on our Cancellation & Refunds page.
How to protect your booking information
Keep your login code and booking number confidential. Enter the code only in this secure booking management area. Our support team will not ask you by email or chat for passwords, full payment card details or card security codes.
- Do not forward the one-time code to unknown persons.
- On shared devices, avoid leaving your email account permanently signed in.
- If you receive an unexpected message, check the sender address carefully and do not open unfamiliar payment links.
- Keep your booking confirmation and rate conditions in a secure place.
More information is available on our Security & Trust page.
Who is responsible for your booking?
early-booker.com is technically operated by Bigmedia24 Dynamics Ltd. The company provides the portal and booking-management infrastructure and is neither a tour operator nor an online travel agency.
The travel service, selected rate, price and the applicable amendment, cancellation and refund conditions are generally provided by the travel provider identified in your booking confirmation. Decisions relating to a specific service or rate may therefore need to be handled directly by that provider.
Frequently asked questions about booking management
Where can I find my booking number?
Your booking number is normally shown in your booking confirmation. Also check the spam or junk folder in your email account and search for the name of the relevant travel provider.
Why is my email address not recognised?
Use exactly the email address entered when the booking was made. Check the spelling, remove accidental spaces and consider whether another email address may have been used. For security reasons, access cannot be granted with a different address.
What should I do if the login code does not arrive?
Allow a few minutes, check your spam and promotions folders, and confirm that the booking number and email address were entered correctly. Avoid requesting many codes in quick succession, as older codes may become invalid.
Can I cancel every booking through this area?
No. The functions available depend on the provider, booking status and selected rate. Non-refundable rates or services that have already begun may be excluded from cancellation or refund.
Does a cancellation take effect immediately?
The final confirmation from the responsible provider is decisive. Do not rely solely on submitting a request. Keep any cancellation or amendment confirmation for your records.
What should I do if I cannot access my booking?
Use the support chat at the bottom right of the website or contact our support team. Have your booking number and booking email ready, but do not send full payment details or passwords.
Need help?
If you cannot find your booking number, do not receive a login code or need help identifying the responsible provider, use the support chat at the bottom right of the website.
Support languages: English and German
Email: support@bigmedia24.com
Telephone: +353 (1) 223 2727