These Booking Terms explain how travel offers can be searched, compared, booked and managed through early-booker.com. In particular, they explain the technical role of the portal and the importance of the terms and conditions of the specific travel provider selected during the booking process.
Last updated: 3 August 2026Portal operator: Bigmedia24 Dynamics Ltd.Portal: early-booker.com
Key information: Bigmedia24 Dynamics Ltd. provides the technology and portal infrastructure for early-booker.com. Bigmedia24 Dynamics Ltd. is neither a tour operator nor an online travel agency. Unless expressly stated otherwise, the contract for a travel service is generally concluded with the provider identified as the contractual partner during the specific booking process or in the booking confirmation.
Check the provider carefullyThe specific contractual partner is identified in the offer, booking process or confirmation.
Review the rate conditionsPrice, payment, amendments and cancellation depend on the selected offer.
Treat services separatelyHotels, flights, car hire and activities may involve different providers and separate contracts.
Mandatory legal rights remain unaffectedConsumer rights that cannot legally be excluded continue to apply.
1. Scope
These Booking Terms apply to the use of booking-related functions made available through early-booker.com. These functions may include searching, comparing, selecting, redirecting, requesting, reserving, booking and managing travel services where such functionality is technically accessible through the portal.
The contractual, rate and service conditions of the relevant provider displayed before completion of the booking also apply to the actual travel service. Privacy information, cookie settings, general terms of use and specific partner notices apply in addition where relevant to the particular process.
If any provision of these Booking Terms conflicts with a mandatory legal rule, the mandatory legal rule takes precedence.
2. Definitions and parties
Term
Meaning in these Booking Terms
Portal
The technical search, comparison and booking infrastructure made available under early-booker.com.
Portal operator
Bigmedia24 Dynamics Ltd. as provider of the technical portal infrastructure.
Provider
The business that offers the relevant travel service or is identified as the contractual partner in the specific booking process.
Service provider
The business that actually performs the booked service, for example a hotel, carrier, vehicle rental company or activity operator.
Technology partner
A business that supports data, search, availability, payment, booking or management functions technically.
Travellers or users
Persons who use the portal, select offers or make a booking for themselves or for other persons.
3. Role of early-booker.com and Bigmedia24 Dynamics Ltd.
early-booker.com provides the technical means to search, display and compare travel services. Depending on the relevant integration, the booking process may continue within an embedded partner interface, through a technical booking interface or on the website of an external provider.
Bigmedia24 Dynamics Ltd. does not act as a tour operator or online travel agency merely because an offer is displayed or technically made available through the portal.
If Bigmedia24 Dynamics Ltd. assumes a broader role in an individual transaction, that role must be expressly and clearly disclosed before the booking is completed. In the absence of such an express statement, its role is limited to providing the technical portal infrastructure.
4. Travel providers, affiliate partners and technology partners
Travel offers may be supplied by travel providers, affiliate partners, booking platforms, service providers or technical data partners. For hotel offers, search, availability, prices, pre-booking, booking or data transmission may, for example, be processed technically through LiteAPI or other connected systems.
Flights, rail and bus connections, car hire, activities, tickets and other services may be offered through separate partner interfaces. The responsible provider and the applicable conditions may therefore differ depending on the type of travel service.
The integration of a partner does not mean that Bigmedia24 Dynamics Ltd. itself performs that partner’s travel service. The provider identified in the specific offer and booking process is decisive.
5. Offers, search results and availability
Search results, descriptions, images, facilities, ratings, prices, availability, distances and conditions are based on data supplied by the relevant provider, partner or technical data source.
The display of an offer does not in itself constitute a binding confirmation of the travel service. Availability and price may change until the booking is successfully completed and confirmed. Indicative prices displayed without complete travel dates are not binding booking prices.
Automatic translations, categories and summarised information are provided for orientation. The specific service description, booking summary and confirmation issued by the responsible provider govern the contractual content.
6. Selection, booking request and contract formation
Selecting an offer and continuing through the booking process does not necessarily mean that the user has already submitted a binding booking. The point at which a binding declaration is made is determined by the individual booking process.
A contract for the travel service is concluded in accordance with the conditions of the relevant provider, for example through acceptance of the booking, issue of a final confirmation or another completion mechanism specified there.
An acknowledgement, status message or payment authorisation is not automatically a final confirmation of the travel service. Users should review the booking status and all documents received carefully.
Avoid duplicate bookings: If the booking process responds slowly or no immediate confirmation appears, do not repeat the booking without checking first. Review your email inbox, spam folder, payment status and any booking reference already issued.
7. Responsibilities when entering booking information
Users are responsible for entering all information required for a booking completely and correctly. Anyone booking for additional travellers must be authorised to provide their information and to make the booking on their behalf.
Names matching the travel document being used
Correct travel dates and destinations
Complete number of all travellers
Correct ages for children
Reachable email address and telephone number
Suitable room or vehicle occupancy
Required document and payment information
Compliance with entry and health requirements
Incorrect information can lead to additional costs, refusal by the provider or inability to use the booked service. Amendment options and charges depend on the provider’s conditions.
8. Prices, currencies and possible additional costs
The binding price is the price shown in the final booking summary of the specific provider. Displayed prices may vary depending on travel dates, occupancy, rate, availability, currency, tax status and selected additional services.
Depending on the offer, additional charges may include:
Local taxes or tourist charges
Resort, service or cleaning fees
Deposits or security payments
Baggage, seat selection or transfers
Parking, meals or extra beds
Car hire insurance or additional drivers
Equipment, activities or optional services
Currency conversion or third-party card charges
Before completing a binding booking, review the total price, currency, included services and any payments due locally.
9. Payment and payment processing
Depending on the booking model, payments may be processed by the provider, booking partner, service provider, payment service provider or the technical booking infrastructure used for the transaction.
Bigmedia24 Dynamics Ltd. is not automatically the payment recipient and is not automatically the Merchant of Record for a travel service. The actual payment recipient, charging date and payment schedule are shown during the booking process or in the confirmation.
Users must use an accepted payment method and ensure that any required authorisation, funds or credit limit are available. For car hire, a credit card in the main driver’s name may also be required for the security deposit.
10. Booking confirmation and review after completion
After completing the booking process, users should review the confirmation immediately and save it securely. In particular, the contractual partner, booking status, reference number, travellers, travel dates, service, price, payment information and conditions should be checked.
Obvious errors should be reported as soon as possible through the contact point identified in the confirmation. Reporting an error does not guarantee a free amendment; the selected rate, provider conditions and mandatory legal rights continue to apply.
11. Secure booking management
Access to an existing booking may require a booking reference, email address, security code or other verification details. These measures are intended to ensure correct allocation and protect against unauthorised access.
Users must keep booking references, access details and one-time codes confidential. Booking-related information should not be disclosed to unauthorised persons.
The technical availability of a booking-management function does not mean that every booking can be changed, cancelled or refunded.
12. Amendments, rebooking, no-shows and cancellations
Changes and cancellations are governed by the selected rate, the type of travel service and the conditions of the responsible provider. Flexible rates may include deadlines and charges; non-refundable rates may exclude changes or refunds where legally permitted.
A cancellation request only becomes effective when it has been processed or confirmed in accordance with the applicable procedure. Users should keep confirmation of any cancellation or amendment.
In the event of a no-show, late arrival or unused part of a booked service, the full price or additional charges may apply. Travellers affected should contact the provider as early as possible.
13. Refunds and processing times
Whether a refund is available and its amount depend on the selected rate, provider conditions and mandatory law. The technical ability to submit a cancellation request does not in itself create a right to a full or free refund.
Refunds are generally processed using the procedure defined by the responsible provider and are often returned to the original payment method. Banks, card issuers and payment service providers may require additional processing time.
Any statutory refund rights and deadlines remain unaffected. General information on this page does not replace an assessment of the specific contract and applicable law.
14. Specific conditions for different travel services
Travel service
Details that should be checked carefully
Hotels and accommodation
Room type, occupancy, meal plan, local charges, deposit, arrival times and cancellation conditions.
Holiday apartments
Key collection, final cleaning, linen, deposit, house rules, utilities and bed configuration.
Flights, trains and buses
Names, route, times, connections, baggage, fare rules, documents and conditions of carriage.
Date, start time, meeting point, language, age restrictions, redemption, weather and cancellation conditions.
Where services are booked separately, several independent contracts with different providers, payment conditions and contact points may arise.
15. Individual travel services, package travel and linked bookings
The mere display of different types of travel services on early-booker.com does not automatically mean that a package holiday is being offered. A separate hotel, flight, car hire or activity booking is generally an individual travel service unless it is combined with other services in a way that creates a package under applicable law.
Whether a booking is legally treated as a package holiday or another specially regulated combination depends on the specific booking process, how the services are combined, pricing, contractual structure, data transfer and the role of the provider.
If an offer is provided as a package holiday, the responsible organiser and the required pre-contractual information must be clearly identified before completion. Those specific disclosures take precedence over the general information on this page.
Important for travellers: Check the specific booking process to determine whether services are offered separately or as a package and which company is identified as the organiser or contractual partner.
16. Technical availability and data transmission
The portal relies on external data sources, interfaces, partner systems, networks and technical services. Temporary interruptions, delays or differences in partner data therefore cannot be completely ruled out.
Bigmedia24 Dynamics Ltd. aims to provide the portal reliably but does not guarantee uninterrupted or error-free availability at all times. This applies in particular during maintenance, security measures, third-party service failures or events outside its reasonable control.
A booking should only be regarded as completed when the relevant provider has issued the applicable booking status or confirmation.
17. Responsibility and liability
Bigmedia24 Dynamics Ltd. is responsible for its own obligations in accordance with applicable law and within its actual role as the technical portal operator.
The provider or service provider identified for a travel service is generally responsible for its performance, quality, safety, legality and contractual fulfilment. Bigmedia24 Dynamics Ltd. does not assume responsibility for a travel service merely because that service is displayed technically on the portal.
Nothing in these Booking Terms excludes or limits liability where such exclusion or limitation would be unlawful under mandatory law. Mandatory rights relating to intentional conduct, gross negligence, death or personal injury, and mandatory consumer protection remain unaffected.
18. Consumer rights and the absence of a general cooling-off right for certain travel services
Mandatory consumer rights remain fully applicable. Terms that are abusive or unfair under applicable law are not binding on consumers.
For many travel, transport, accommodation, car hire, catering and leisure services supplied for a specific date or period, the general 14-day cooling-off right familiar from other online purchases does not automatically apply. Whether cancellation is possible therefore often depends on the selected rate, provider conditions and any specific statutory rights.
If mandatory law grants additional rights in an individual case, including rights to information, termination, price reduction, refund or damages, those rights remain unaffected.
19. Governing law and jurisdiction
To the extent permitted by law, legal relationships between users and Bigmedia24 Dynamics Ltd. relating to the technical use of the portal are governed by the laws of Ireland.
For consumers, this choice of law applies only insofar as it does not deprive them of the protection of mandatory provisions that apply under the law of their habitual residence.
Mandatory rules on jurisdiction and consumer rights to bring claims in their place of residence remain unaffected. The terms of the relevant contractual partner may apply to governing law and jurisdiction for the underlying travel service.
20. Changes to these Booking Terms
Bigmedia24 Dynamics Ltd. may update these Booking Terms for future use of the portal where technical processes, partner integrations, legal requirements or portal functions change.
For a booking that has already been completed, the conditions agreed with the responsible provider at the time of booking generally continue to apply. A later amendment to these general portal terms does not retrospectively change an existing travel contract.
The current version and its update date are published on this page.
21. Contact and responsible support contact
For general questions about the technical use of early-booker.com or portal-related functions, you can contact Bigmedia24 Dynamics Ltd. support.
For questions about a specific travel service, payment, amendment, cancellation, refund or performance of the service, the contact point identified in the booking confirmation is normally responsible. Have the booking reference, email address used for the booking and relevant documents ready.
Frequently asked questions about the Booking Terms
Who is my travel contract with?
With the company identified as the contractual partner during the specific booking process or in the confirmation. Bigmedia24 Dynamics Ltd. generally provides the technical portal infrastructure.
Is early-booker.com a tour operator?
No. Bigmedia24 Dynamics Ltd. is a technology provider and is neither a tour operator nor an online travel agency. If another organiser is involved in a specific offer, that organiser is identified during the booking process.
Why can prices change before booking is completed?
Prices and availability come from dynamic provider systems and may change until binding confirmation. The final total price shown in the final booking summary is decisive.
Which conditions apply if I cancel?
The selected rate, the provider’s conditions and mandatory legal rights apply. The existence of a management or cancellation function does not guarantee free cancellation.
Do I always have a 14-day cooling-off period for an online travel booking?
No. For many travel and leisure services supplied for a specific date or period, the general cooling-off right does not apply. Check the specific cancellation conditions before completing the booking.
Who processes a possible refund?
That depends on the contractual partner, payment route and provider conditions. The responsible contact point and booking reference are normally shown in the confirmation.
Review all conditions before every booking
This page explains the technical role of early-booker.com. For the price, service, payment, amendments, cancellation and performance of a specific travel service, the information shown during the relevant booking process and the contractual partner identified there are decisive.
